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CUSTOMER CARE

Candle Safety:

 

  • For optimal burning, trim your wick to 3mm before each lighting to avoid smoking and overheating.

  • Always protect the surface on which the candle sits.

  • The first burn of any candle should be long enough for the entire top layer of wax to liquefy. This will ensure an even burn for each light.

  • Refrain from burning candles longer than 3 hours at a time, and never burn a candle when there is less than 1cm of wax at the base.

  • Never leave a candle burning unattended or within reach of drafts, pets, or small children.

  • The candle jar will be hot after burning, so allow the wax to cool completely before handling

  • Once the flame is extinguished make sure the wick is upright and centred.

  • Extinguish the flame carefully by snuffing it rather than blowing on it.

  • Never leave a lit candle unattended.

  • Never burn a candle on or near anything that might catch fire.

  • Keep candles out of the reach of children and pets.

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How To Extinguish a Candle Safely:

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  • A candle snuffer starves the flame of oxygen, ensuring that it goes out gently, without giving the wax a chance to spatter. It is the safest way to douse a candle without worrying about spatter or burning one’s fingers on the wick.

  • You can also use a metal spoon if you don’t own a snuffer.

STOCKIST & WHOLESALE INQUIRIES

Become a wildspark Stockist! We would love to hear from businesses alike that are looking for handmade bespoke eco friendly homeware products. If you want to get in touch to be a stockist or to purchase wholesale, please email us at: wanderlustcouk@gmail.com

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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